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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,362 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Aug 13, 2017
Recommend
CEO approval
Business Outlook

Pros

Dont work here. Worst job ever. Very unprofessional management. Horrible place to work. Stay away. Cant find any pros

Cons

Bad training, bad management, bad environment, huge workload, set up to fail

1.0
Aug 10, 2017

Server

Recommend
CEO approval
Business Outlook

Pros

You can make decent money at times, there was a few great people to work with. The food is pretty good. It's usually busy at nights.

Cons

It's completely unprofessional and was a miserable place to be. Wasn't treated fairly or legally. However things may have changed it's been several years

1.0
Aug 9, 2017

Some really bad regional and executives spoil the entire pot of daily soup.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was fed well. I had good food to eat (when time allowed). The restaurants are beautiful, but the clientele LATE NIGHT is a joke.

Cons

Terrible supervisors, long hours, haphazard working conditions and promotions based on nepotism and cronyism. If you are broke, give it a shot. If any other restaurant offered you a job, TAKE IT.

Viewing 343 - 345 of 6,362 Reviews

Glassdoor has 6,512 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.