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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Mar 3, 2025

I love cheese

Recommend
CEO approval
Business Outlook

Pros

Lots of cheesecake and good tips

Cons

Crazy customers and strict protocol lots of secret shoppers

4.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

- Typical chain, steady crowd but food isn't all that great - Auto gratuity on 8+ party - Sidework and cleanup at the end of the night is easy

Cons

- Only good money if you get put in good sections - Clientele isn't great

3.0
Mar 3, 2025

decent

Recommend
CEO approval
Business Outlook

Pros

good benefits 1 free meal per shift

Cons

bad managment lots of cut hours very stressful environment

Viewing 355 - 357 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.