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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,362 total reviews)
avatar

David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
May 3, 2017

Manager

Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity for growth

Cons

Talk down to employees and treat them as tools

3.0
May 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Free food ( staff menu ). free drinks. free soup and bread. 25% off.

Cons

Managers try and kick you out before shift ends. If you're not going fast enough they will put someone who's been there for a long time to finish and send you home. they'll ask someone to help you when they're finished making them eventually dislike you because they have to stay longer. When you're suppose to take your break, no one really goes because they're trying to finish fast. which leaves you to be the oddball bc you want to sit down. I never took my break besides when I was training. Lastly and most importantly because it was the main reason why I decided to leave was the fact that there was no love here. recipes were too corporate and sad. we didn't hand cut many things and there was no passion. The key to why I chose this profession was because I saw others passion and love. There were no high stakes. No make it or break it, as you would see in a restaurant owned by a chef or a mom and pop. if you honestly could care less about that then I highly recommend this job.

4.0
Apr 28, 2017

Best serving job I have had

Recommend
CEO approval
Business Outlook

Pros

Lots of room to move up into management Great training events and worker motivation Opportunities to open restaurants in different countries/states Great leaership experience

Cons

Management could use better communication Many times essential tools provided by management are not available or broken for long periods of time Serving sections will greatly dictate your pay

Viewing 358 - 360 of 6,362 Reviews

Glassdoor has 6,512 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.