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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,362 total reviews)
avatar

David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Jun 7, 2017

Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

It's a busy restaurant & tips average to be pretty good.

Cons

Current General Manager is not a manager. He manages nothing & holds no one accountable for anything. He's causing the place to fall apart.

2.0
May 9, 2017

Server

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers can be very amicable Tips can be very high due to the high prices on the bills

Cons

Want workers to be fully involved in serving and neglect outside responsibilities or opportunities No set schedule Progress to a higher level of management is unlikely

4.0
May 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Always busy, so shifts go by really quickly. Easy to work with having the support of all upgraded pos/kms systems, meet lots of awesome/different people since most of the restaurants are pretty big, the ability to transfer to any of the restaurants if need be, quick and easy sideworks which don't require much work after work doing it. **I actually won a trip to Hawaii in 2008 from a grand prize contest they were running for people who were trainers. They completely paid for me and a friend to go on an amazing Hawaiian vacation.. totally took care of everything!!

Cons

Stressful shifts at times, crazy guests, many different managers come and go a lot, over staffed,

Viewing 355 - 357 of 6,362 Reviews

Glassdoor has 6,512 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.