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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Apr 18, 2016

Server

Recommend
CEO approval
Business Outlook

Pros

Very flexible (at my location) while I attend school for computer engineering. Meals are usually 50% off when paying for them (while working) if not free.

Cons

The lack of gratuity. It's really unfortunate that corporate has become such a cesspool that they obviously don't care enough about employee wages to fairly compensate us. For locations WITHOUT many tourists, who cares. Locations like NY, LA, San Fran, Chicago, Orlando, where it's HEAVILY based on tourists and foreigners, who typically are not used to tipping, we lose out, big-time. It has caused me to want to leave.

3.0
Apr 18, 2016

Cook

Recommend
CEO approval
Business Outlook

Pros

Challenging and fast past a large menu to learn for 7 stations and a lot of recipes to learn for prep. With right staff it can be fun.

Cons

Corporate and management gives promises but never follow through. I was denied my benefits when I qualified for them and was told I had to wait another 9 months before I could get the. Now I have a $150 thousand dollars in medical bill from an accident that I can't pay and would have been lower If I would have had my medical insurance that they denied me.

4.0
Apr 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Always busy with good clientele. Friendly staff.

Cons

Tip out is a lot.

Viewing 409 - 411 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.