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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Apr 13, 2016

Avoid hosting or bakery

Recommend
CEO approval
Business Outlook

Pros

The people you meet are pretty cool and the food is good. Some of the managers are awesome. BUT...

Cons

I was lied to three times during my interview. I was told I would make enough money to survive, I would get 40 hours and there was no seniority. I am not surviving (I can barely even pay just my rent), I have only gotten 40 hours once since I have started and people who have been there for 10+ years, stand around looking into their phones or yapping to eachother while you do all the work. Also if you are front of the house, you have to pay for your food (half off). The kitchen knows it's for an employee and the food tastes and looks like crap. The kitchen gets to eat free and they get paid better.

2.0
Apr 1, 2016

Human Resources Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake was great. The bakery employees were great to work with. Good benefits.

Cons

The Corporate leadership was terrible, do as I say and not as I do attitude. Micro-managing but no follow up, just walk away. They talk a great game and for the restaurants they may be a great place to work but that does not migrate to the bakery.

2.0
Mar 28, 2016

They suck

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good food, really good food

Cons

Management sucks, don't know what they want, lots of favoritism

Viewing 412 - 414 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.