employer cover photo
employer logo
employer logo

The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
avatar

David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Mar 8, 2016

Great flexibility

Recommend
CEO approval
Business Outlook

Pros

The money can be good during weekends Flexibility, whether you want to go on vacation or your in school.. Servers get lucky with their schedules.

Cons

Dealing with rude guest Not enough money sometimes Very physical (back pain) Unfair favoritism

2.0
Mar 2, 2016

Server

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very busy restaurant, while some other restaurants slow down in the off season, Cheesecake Factory is always busy. Very flexible schedule.

Cons

Being a corporate restaurant, the atmosphere and rules tend to be "irritating" and the restaurant attracts less than ideal customers, you'll get bad tips a lot. I plan on leaving soon to work at a better restaurant where I'll serve a better clientele.

3.0
Mar 1, 2016

Fry Cook

Recommend
CEO approval
Business Outlook

Pros

Supportive co-workers and interactive work environment, that allows for fulfilling work days. The chefs were helpful in training and gave a helping hand during busy shifts. And they allowed for a flexible work schedule.

Cons

Extremely exhausting work days with fairly low wages for the amount of work done. The promises for advancement and raises were not followed up on. No 30 or 60 day review and poor talent development.

Viewing 421 - 423 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.