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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,364 total reviews)
avatar

David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Oct 26, 2015

Great Company, Great Brand

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company leaders are completely committed to it's values, including people our greatest resource, service-mindedness and quality I everything we do. There is a strong feeling of alignment and focus on a common goal, and great camaraderie and spirit throughout the restaurants and the corporate center.

Cons

There isn't a formal career growth plan or path at the corporate center.

2.0
Oct 25, 2015

server

Recommend
CEO approval
Business Outlook

Pros

training was thorough, food was good

Cons

disorganized, poor management, high school like atmosphere, rude customers, long hours, holidays, bad sections - only favored their favorites

4.0
Oct 16, 2015
Recommend
CEO approval
Business Outlook

Pros

the peope that work there are amazing and very friendly. Very steady restaurant. Ben is the best GM I've ever worked for.

Cons

the clientele isn't always the best, being in the mall you get a lot of people that dont tip well or even at all

Viewing 439 - 441 of 6,364 Reviews

Glassdoor has 6,514 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.