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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,364 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Oct 14, 2015

Server

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly management with very professional yet fun ways of training. The Cheesecake factory team is very hardworking and the management is very easy to work with. They work around your schedule.

Cons

There are a lot of workers at the cheesecake factory so it is difficult to remember some names. Overall happy experience.

5.0
Oct 4, 2015

Server

Recommend
CEO approval
Business Outlook

Pros

I was a server for 3 years, and this was absolutely the best job while going to college. Great staff, great management, great money.

Cons

Scheduling was not consistent, and sometimes disorganized.

4.0
Oct 4, 2015

Server-Brea

Recommend
CEO approval
Business Outlook

Pros

Tips are usually very good, with exceptions of course. Your servers, depending on how you treat them, will most likely always have your back in a crisis. Management is overall effective and hard working.

Cons

Unfortunately there is 1 or 2 managers that micromanaged, and nobody liked, but because they've been there so long, people cant really say anything to them.

Viewing 442 - 444 of 6,364 Reviews

Glassdoor has 6,514 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.