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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,358 total reviews)
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David Overton

72% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
Mar 22, 2026

good

Recommend
CEO approval
Business Outlook

Pros

nice people there and friendly managers

Cons

i can not think of any

3.0
Mar 18, 2026

Rude managers and not good clientele

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, training was extensive but worthy learning. Fast paced and busy restaurant. Make between $25-35/hours depending on your section. Easy side work.

Cons

I’ve never had managers so rude like the ones in Lutz location. They say “I got your back”, but no, they will accuse you of things you haven’t done. They will talk to you very aggressive, disrespectful and unprofessional. Be prepared to receive a lot of checks with 0 tip and still need to tip out bartenders, food runners and bussers, clientele are not the best. Sections can be a hit or a miss.

4.0
Mar 18, 2026

Wow

Recommend
CEO approval
Business Outlook

Pros

Money Staff Location Easy to get time off

Cons

Hard labor On your feet

Viewing 43 - 45 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.