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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,358 total reviews)
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David Overton

72% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

You can make money if you're willing to work for it

Cons

Some of the clientele are awful. It's not uncommon to get $0 tips on large tickets

4.0
Mar 12, 2026

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Great food and fast pace work environment with potential to earn good tip money

Cons

Inconsistent performance from coworkers leading to jams

4.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Make so much money because it’s a very well known restaurant. Never a slow shift.

Cons

Management over works employees until they quit or burn out.

Viewing 46 - 48 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.