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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Nov 14, 2024

Great tips but at a cost

Recommend
CEO approval
Business Outlook

Pros

Great tips. Busy restaurant and low tip percentage. Guests can often make your day here.

Cons

- Inconsistent work-life balance due to irregular hours and long shifts. - Some management practices could be more supportive—feedback from staff is not always acknowledged, and assistance during busy times can be lacking. The company culture is very profit-driven, often prioritizing table turnover over employee well-being. - They truly don't care about you here

5.0
Nov 14, 2024

I enjoyed working here

Recommend
CEO approval
Business Outlook

Pros

-Better than average pay. It's not a high scale restaurant, but it is on the high end for regular dining. -Very organized -People love The Cheesecake Factory, so you have happier customers than other restaurants. -A fun place to work with great people.

Cons

I think the cons depends on each persons personal experience. This was a job I had in college, and the were flexible with me and was a great fit. I can't really think of any cons for working here. It was what you expected and more. Is it perfect, probably not, but no restaurant is. I would definitely work here again if I ever decide to go back to work here. I guess one con was moving into management. It's really hard to do so, because there are only so many openings. So you will have to be the best, work to learn as much as you can, and when you have, wait for the opening of management to happen and shooot your shot.

Viewing 511 - 513 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.