employer cover photo
employer logo
employer logo

The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,364 total reviews)
avatar

David Overton

74% approve of CEO

60% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
5.0
May 7, 2015

Great Experience

Recommend
CEO approval
Business Outlook

Pros

Wonderful place to learn invaluable customer service skills. A great opportunity for a restaurant career or a chance to make money while chasing your dreams. I love the annual Thanksgiving feast!

Cons

Cons typical of any restaurant job. The all white uniform was horrible.

4.0
May 6, 2015

Organized, caring employer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Access to all levels of management; including corporate. Always seeking to improve processes, procedures, very open to suggestions from any level of staff member. Great training ang promotion from within.

Cons

Loooooong hours; sometimes they have an unrealistic expectation of how much one person can actually get done in a certain amount of time.

5.0
May 5, 2015

AWESOME!

Recommend
CEO approval
Business Outlook

Pros

Management training is awesome! Lots of fun and the company is very focused on guest satisfaction and performance. I am held to a higher standard than most other people.

Cons

Long hours but that is to be expected. Most shifts are varied and can cause some weird sleep habits but that's what we signed up for!

Viewing 5800 - 5802 of 6,364 Reviews

Glassdoor has 6,514 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.