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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,364 total reviews)
avatar

David Overton

74% approve of CEO

60% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Apr 13, 2015

Server , Host

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture of the company was the best. The colleagues that you work with are very nice and outgoing people.

Cons

Management doesn't always listen to what their employees have to say. They assert the ideas that they are better than you, often.

4.0
Apr 8, 2015

Server

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My co-workers were awesome! Made a lot of lifetime friends. The food was awesome also. We got to taste new dishes as they came out every 6 months. (Used to) get employee meals for checking out someone's side work. The managers were very understanding on life issues that came up. Like any waitress job, the public can be hard to deal with sometimes and tips weren't always where you wanted them.

Cons

When I worked there, they had secret shoppers. To had to say everything the company wanted you to say. If a secret shopper came through, you got marked down on your score if you missed something the company wanted you to suggestive sell. Saw co-workers let go because they weren't adhering to the cope rules. I understand they don't do this anymore which is great!

Viewing 5815 - 5817 of 6,364 Reviews

Glassdoor has 6,514 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.