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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,364 total reviews)
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David Overton

74% approve of CEO

60% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,364 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Mar 28, 2015

Egos on parade

Recommend
CEO approval
Business Outlook

Pros

benefits, wonderful food, 90% of staff are outstanding especially in the kitchen, pride in knowing you work for the most popular company in the business.

Cons

way too many egos, abundance of office politics, audio and video not matching(saying one thing doing another), integrity issues, lots of passing the buck from those who are accountable, most superiors do not truly care, growth does exist but you will need to "practically" beg for it, management pay is 10-20% below what it should be, and again, you will need to beg for any increase because they do not really want to give it to you, your ideas are useless because they already know it all, far too many extra meetings, employee events, etc, extreme hours, lots of working from home, overly structured, too many hoops, takes an act of congress to get things done, operating systems in place are overwhelming and much too complex for a restaurant, need to scale down and simplify, sanitation & operational failures are a daily battle, huge disconnect between corporate and operations, ivory tower syndrome, pressure is extreme at times feeling of life & death instead of food & people business, too much change to manage, unethical terminations

5.0
Mar 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Overall great management in the front/back

Cons

Wont let you move on to different station if your good

Viewing 5824 - 5826 of 6,364 Reviews

Glassdoor has 6,514 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.