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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,363 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Mar 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Managers were easy to talk to and they always listened

Cons

The staff everyone was always in a bad mood and no one was willing to help anyone if someone did help you they expected you to share your tip from that table with them. When tipping out the busses and food runner and bartender they always demanded more money than what we were required to give them if you didn't they wouldn't do anything for you and you'd still have to pay them anyway never have I worked some place with greedy people like this

4.0
Mar 1, 2015
Recommend
CEO approval
Business Outlook

Pros

The money is good averaging $20 and hour in high season (Feb-May) we stay steady through the summer when other restaurants in area do not. Most servers have been here for years. Its fun working with friends! Health Insurance is offered and incentives to bring in new talent. Promoting from within is huge! Easy to relocate to another location and there are options to open new restaurants all over the country!

Cons

The hard working servers are sometimes overlooked with so many servers on the floor. Like anywhere there will be servers that don't pull as much weight as I do and that can be frustrating feel unfair. But at the end of my shift I'm usually pleased with the money I made in a short amount of time. After all, that's why I'm serving anyway!!!

5.0
Feb 26, 2015

Fantastic company to work for

Recommend
CEO approval
Business Outlook

Pros

Fast pace, good opportunity, good people, great money

Cons

Management staff can get lazy if their store is a perpetual top performer

Viewing 5863 - 5865 of 6,363 Reviews

Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.