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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      64% would recommend to a friend

      (6,363 total reviews)
      avatar

      David Overton

      73% approve of CEO

      61% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.5

      Senior management

      3.5

      Compensation and benefits

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,363 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Dec 3, 2014

      Bad conditions, GREAT friends and social atmosphere

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work with great people, fun characters, and generally a fun place to work with a lot of attractive people

      Cons

      You will get screwed over by the guest, by the manager's, and unfortunately, by your coworkers, but it is part of the job as a server.

      4.0
      Dec 1, 2014

      Good company that takes care of those who come in willing to work.

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      The income potential is much higher than most chain restaurants. The company culture really tries to make each location a family. For those who are willing to put in the work, there is nearly unlimited promotion potential.

      Cons

      Depending on the location you may face clientele who are difficult to deal with but that holds true with any restaurant. Getting days off during holidays is not always possible

      3.0
      Dec 1, 2014

      Flexible, good place to get experience

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training is thorough, the food culture is higher than average quality. It's a great way to start a job as a career server, and they were always very flexible with scheduling.

      Cons

      Working in a tourist-heavy location, my tips were very inconsistent. That's a risk of working for tips in a restaurant, but the amount of work we do is not reflected adequately in the money we take home. By paying us credit card tips at the end of the night, servers owe a LOT extra in taxes at the end of the year because $2.63/hr wasn't enough to cover the taxes. The company does the absolute bare minimum required by the state to "take care" of its employees. We were basically forced to waive our break periods, bussers and foodrunners/backwaiters made the same hourly wage as servers.

      Viewing 5926 - 5928 of 6,363 Reviews
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      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,513 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.