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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,362 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,362 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Oct 14, 2014

I've had a wonderful experience working here.

Recommend
CEO approval
Business Outlook

Pros

The money is great, the coworkers are awesome, very open management team always available to talk. Open door policy. Commitments to excellence ensure strong work ethic and positivity throughout the company. Very team based culture. All in all, work is a fun time.

Cons

Trying to get time off can be a challenge due to constant need of staff.

1.0
Oct 11, 2014

Utter hell.

Recommend
CEO approval
Business Outlook

Pros

Consistent work, organized, support given, great training.

Cons

Worst. WORST job I have ever had. The management is rude, and it's corporate to a fault =no common sense. 25 staff quit along with 4 managers at the Mission Viejo location, now I know why. Work at another location if you can!!! Run!!

5.0
Oct 11, 2014

Awesome place to work

Recommend
CEO approval
Business Outlook

Pros

Fun environment with lots of room for growth. Lots of support for the staff . awesome management team and they listen to us.

Cons

No 401k for hourly staff . There are a lot of people who are not going to advance further than a staff member and should not have to worry about retirement.

Viewing 5950 - 5952 of 6,362 Reviews

Glassdoor has 6,512 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.