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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Sep 1, 2014

Cheesecake Family

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The coworkers are the only reason i'm still here. It is a strong family environment. There is plenty of room to move up, if you really want it

Cons

Depending on location, there is a strong possibility the managers are lazy, but the company really sees you as just a number. There is no support when it comes to a guest complaint. You are always wrong.

4.0
Aug 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Room to grow Fun, learning environment

Cons

Can be stressful during peak season

3.0
Aug 19, 2014

Mixed feelings

Recommend
CEO approval
Business Outlook

Pros

They are very flexible with your schedule, I've never had an issue getting time off, even with little notice. The GM is awesome! Very personable and quick to react when you have an issue. With the higher ticket prices, there is definitely the possibility of making money, assuming your guests tip.

Cons

The menu is HUGE!!! This particular location has a lot of... interesting people whom make it difficult to get along with them. Again, at this location guests don't tip properly- I'm not saying everyone, I'll make my 20% all day then have that one table that leaves cash for the tab, says thanks that's all you and it's $5 shy of the total.

Viewing 5974 - 5976 of 6,361 Reviews

Glassdoor has 6,511 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.