Is The Cheesecake Factory a good company to work for?

The Cheesecake Factory has an overall rating of 3.7 out of 5, based on over 6,510 reviews left anonymously by employees. This rating has been stable over the past 12 months. 65% of employees would recommend working at The Cheesecake Factory to a friend and 61% have a positive outlook for the business. The best reviews about The Cheesecake Factory have been left by employees working as Assistant General Manager , General Manager and Front Desk Host .

Does The Cheesecake Factory pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cheesecake Factory employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cheesecake Factory. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at The Cheesecake Factory?

65% of The Cheesecake Factory employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cheesecake Factory 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at The Cheesecake Factory?

Server (1564) , Server/Waiter (709) , Hostess (320) , Line Cook (198) , Baker (165) , Host (144) , Cashier (117) , Bartender (97) , Busser/Runner (97) , Food Server (94) , Manager (94) , Dishwasher (84) , Busser (70) , Server/Bartender (69) , Server/Waitress (65)

What are the pros of working at The Cheesecake Factory according to real employee reviews?

"it can be good money if in a good section and not overstaffed and you get cash every shift" ((in 570 reviews)); "Pay was good They will make you work multiple stations at once It is always busy" ((in 306 reviews)); "Great coworkers and a fast" ((in 281 reviews)); "The people were great to work with and it’s a social environment that I enjoyed." ((in 267 reviews)); "Flexible hours and scheduling." ((in 186 reviews))

What are the cons of working at The Cheesecake Factory according to real employee reviews?

"Although the company produces high sales which equal money in your pockets because of poor management many simple things always go overlooked." ((in 505 reviews)); "Restaurant managers don't even have the authority to close their location in the event of severe weather it has to be run by higher" ((in 320 reviews)); "Long hours and some General Managers that do not respect your days off can make things difficult." ((in 288 reviews)); "Favoritism is rampant." ((in 115 reviews)); "No breaks to smoke or eat" ((in 52 reviews))

What are the top reviewed The Cheesecake Factory locations?

Atlanta , Los Angeles , San Diego , Miami , Orlando , Las Vegas , Houston , Calabasas , San Jose , Boston , Chicago , San Francisco , Austin , Indianapolis , Pittsburgh , Brea , San Antonio , Jersey City , Jacksonville , Santa Monica , Seattle , Columbus , Fairfax , Irvine , Salt Lake City , Washington , Dallas , Honolulu , Huntington Beach , Novi

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)

David Overton

73% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews

4.0

Jul 20, 2014

Fair, methodical, and cut throat...

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

This company has incredible opportunities and for just about anyone who works here. There are many current GM's that were hourly staff members with the company. Management does also receive great health benefits as well a somewhat fair platform for advancement. This is also a very classic type of restaurant that is always seeking ways to improve and be innovative, without compromising the grassroots of what a "true" restaurant is all about.

Cons

Meeting performance goals is always a challenge; especially becasue of the labor crunch. Some managers can come up fast, however to obtain more can take some time, and much sacrafice. Quaterly bonus is not too exciting either after all that a "good" manager must go through.

4.0

Jul 19, 2014

Server Life

Server, trainer

Recommend

CEO approval

Business Outlook

Pros

NO shop reports Trying all the new food discounted meals travel to new store locations to train, including international locations decent pay very flexible schedule great co-workers able to easily transfer to other locations could work at different location during vacation

Cons

open availability on Sundays, every major holiday, and major event weekend extended hours for holidays no holiday pay hard to get pay increase no longer able to add gratuity to checks of 6 or more ppl corporate rules pay for your own uniform (shirts, pants, shorts, shoes, etc) which is all white and not always in season

4.0

Jul 16, 2014

Wonderful place to work

Accounting

Recommend

CEO approval

Business Outlook

Pros

People and management are great!

Cons

Not alot of room to grow in ... depends on the department you are in.

Viewing 5989 - 5991 of 6,361 Reviews

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