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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Jul 10, 2014

Great place to learn the business

Recommend
CEO approval
Business Outlook

Pros

It's a great place to learn the inner workings of a very high volume kitchen. I could seriously walk into any other restaurant and feel comfortable that I'm as, if not far more, knowledgeable than the average cook.

Cons

They expect you to be extremely fast and they want everything that goes out to be perfect. Understandable. The problem is they provide very little training. Management seems to be fixated on micromanaging as opposed to training. Also, there is a HUGE pay gap between hourly and management. After four years I make considerably less than twenty thousand a year. Starting management makes around fifty thousand plus bonuses. Everyone is nice and treats each other well for the most part, but at the end of the day, you just feel like another small cog in a very big wheel.

4.0
Jul 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Always busy, great management, good clientel, family environment, good benefits. EXTREMELY efficient on relieving/cutting the servers. If it is slow (rare) they want you out as soon as possible, which is a good thing, they want the servers who are on to make money. Very flexible with schedule.

Cons

To make the good money you have to work long hard hours. Somedays 12-14 hours with no break, but being a server this is where you really make your money. Having a pristene white uniform can be annoying at times. Have to be there a long time to advance.

Viewing 5995 - 5997 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.