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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      65% would recommend to a friend

      (6,361 total reviews)
      avatar

      David Overton

      73% approve of CEO

      61% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.5

      Senior management

      3.5

      Compensation and benefits

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      5.0
      Jul 3, 2014

      Great, steady, reliable and consistant employment

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      They provide training for everything. I can probably step into any restaurant and start serving tables flawlessly from the training provided here.

      Cons

      Sometimes politics can get involved making it difficult to move up.

      3.0
      Jul 1, 2014

      Overall good but company should empower its employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The restaurant was always busy which meant a steady income for servers. The chefs in the kitchen always produced a consistent product. The teamwork among servers and bartenders was great.

      Cons

      The managers sometimes let customers treat employees like dirt, employees weren't empowered at all. There was a big disconnect between the serving staff and the bussers. Overall too corporate of an environment-and not in a good way.

      2.0
      Jun 30, 2014

      Overworked and not enough money

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Training was fun, they keep you well fed and I had fun while learning all of the food with my new coworkers. Management is decent, hotschedules makes it easy to give away or pick up shifts as you need. They also let you eat as much bread and soup as you want while you're working.

      Cons

      Double shift hours are RIDICULOUS. On several different occasions i worked nearly 14 hours with only two half an hour breaks, have had coworkers get sick from being overworked, and instead of sending them home, they have them keep working. Instead of letting doubles go home first, they send people home based on what section they are in. There is also no rotation in seating so if you're in a back section you make far, far less money than people on the patio or in a front section, and management plays favorites with who gets the good sections.

      Viewing 5998 - 6000 of 6,361 Reviews
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      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.