Is The Cheesecake Factory a good company to work for?

The Cheesecake Factory has an overall rating of 3.7 out of 5, based on over 6,506 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at The Cheesecake Factory to a friend and 61% have a positive outlook for the business. The best reviews about The Cheesecake Factory have been left by employees working as Assistant General Manager , General Manager and Front Desk Host .

Does The Cheesecake Factory pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cheesecake Factory employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cheesecake Factory. This rating has been stable over the past 12 months.

How satisfied are employees working at The Cheesecake Factory?

64% of The Cheesecake Factory employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cheesecake Factory 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at The Cheesecake Factory?

Server (1563) , Server/Waiter (710) , Hostess (319) , Line Cook (198) , Baker (165) , Host (144) , Cashier (117) , Bartender (97) , Busser/Runner (97) , Food Server (94) , Manager (94) , Dishwasher (84) , Busser (70) , Server/Bartender (69) , Server/Waitress (65)

What are the top reviewed The Cheesecake Factory locations?

Atlanta , Los Angeles , San Diego , Miami , Orlando , Las Vegas , Houston , Calabasas , San Jose , Boston , Chicago , San Francisco , Austin , Indianapolis , Pittsburgh , Brea , San Antonio , Jersey City , Jacksonville , Santa Monica , Seattle , Columbus , Fairfax , Irvine , Salt Lake City , Washington , Dallas , Honolulu , Huntington Beach , Novi

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,357 total reviews)

David Overton

72% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,357 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews

4.0

Jun 18, 2026

Well-structured protocols but hours could be better

Restaurant manager

Recommend

CEO approval

Business Outlook

Pros

Everything is very set in place their is protocol for everything.

Cons

Not many maybe the hours.

5.0

Jun 17, 2026

Great company with long-tenured employees, but short training

Server

Recommend

CEO approval

Business Outlook

Pros

such a good company like genuinely no complaints the servers have been there for 13-17 years each for a reason

Cons

the training is a week long so that can be a little annoying

5.0

Jun 15, 2026

Income not enough for family needs

Food factory worker

Recommend

CEO approval

Business Outlook

Pros

I have been working in Saudi Arabia since 2005 up to 2020 forsan foods factory but I would like to change my live because income is not enough I live with my family rent house and school children fees problem. Like that

Cons

I will hopefully in future So I will expect anything about my job

Viewing 4 - 6 of 6,357 Reviews

Jobs at The Cheesecake Factory

Sanitation Worker

Battleboro, NC

View job

Continuous Improvement Manager

RTEF Production Worker