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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Mar 20, 2014

Austin location is wonderful.

Recommend
CEO approval
Business Outlook

Pros

Good hours, great money, cool people.

Cons

Will gain 30 pounds because of training and having to "try all the food".

2.0
Mar 19, 2014
Recommend
CEO approval
Business Outlook

Pros

They are willing to work around your schedule.

Cons

The company does not care about you, to them you are just replaceable, but yet try to act as though you are its "greatest asset." They do not have your back in situations dealing with guests, and let guests walk all over the employee to please the guest.

3.0
Mar 19, 2014
Recommend
CEO approval
Business Outlook

Pros

i love the family atmosphere. promotes often from within. opportunity to make more money than most serving jobs and the money is consistent. excellent growth in the company. flexible hours.

Cons

it is a a very fast placed job. it can be hard to do your job if everyone isn't pulling their weight. sometimes we aren't provided everything we need to do our jobs. no work/life balance. i live there. sometimes management not very engaged.

Viewing 6049 - 6051 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.