They took away gratuity on large parties, which has really affected our income (even though they could've figured out how to comply with the new tax law, but didn't because it would cost corporate some money). Won't let you work doubles, because it affects management bonuses at the end of the year. Breaker shifts and standby shifts, come on we are definitely in the minority here on these types of shifts. Also there should be designated food runners, who only have food run shifts and designated servers who only serve, no in between. When they need something they expect you to do it right away, when you need support (i.e. getting something comped, talking to a guest) some of the managers don't help. There is also a lot of favoritism for people who have been there longer, even though some of them are constantly in the weeds/having meltdowns. They get better sections, even though they aren't the best with guests or act like team players. Also if they need one of their shifts housed it's not a problem and managers don't ask for anything in return, but when a newer staff member needs help with a shift managers won't do anything unless that staff member does something for them (i.e. picking up a standby/breaker shift/coming in on their day off). The more you take care of your employees and respect them, the happier they will be and the happier the guest will be.
