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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
avatar

David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Mar 17, 2014

server

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Money is pretty solid for a minimal amount of time invested. Staff members come from all walks of life so shifts are usually pretty interesting. Well-knwn company in the industry

Cons

Shifts can get really unorganized, depending on who's on the management team. Some days can get very mundane and requires some determination to just get through.

3.0
Mar 16, 2014

CCF Knoxville

Recommend
CEO approval
Business Outlook

Pros

The group moral is great. Little to no drama and everyone works together. Best server team.

Cons

Favoritism is ridiculous. Some full time servers get 6 serving shifts while other full time servers only get two. Servers no call no show consistently without any consequences. Half of the staff doesn't know the menu because many are students who work once every 1-2 weeks.

2.0
Mar 15, 2014

Manual ass labor

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay for a restaurant job

Cons

They treat the bakery employees like slaves

Viewing 6055 - 6057 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.