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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Feb 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Cheesecake Factory is very supportive and is full of great employees. Most of the managers are on your side and it seems that every co worker is always willing to help you out. Getting time off is never a problem.

Cons

It is hard to move up; I worked in the bakery for two years before I was moved up to being a server.

5.0
Feb 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Tips, come to work and have fun, busy! I love who I work with, and who I work for. Certainly one of the best serving jobs I have ever had. You have to want to get up and go to work and do your job. If you cant do that... you are probably miserable in any company you work for.

Cons

Kitchen is a disaster... it is being worked on, sadly though, there are a lot of kitchen staff that just don't care. STOP PRE SELLING!!!

4.0
Feb 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Social atmosphere and the restaurant has a good reputation. Pretty flexible with scheduling as well - easy to swap shifts with coworkers. Good working conditions, restaurants are well-maintained. I think servers get the better end of the deal (which can be seen by less turnover) whereas hostess/front desk does not get compensated nearly as well.

Cons

Hostesses don't get any tips and it takes too long to move up to a server (must move to the bakery first). The pay is just okay and hostesses are also required to maintain the bathroom throughout the day (deep cleaning is done by housekeeping).

Viewing 6067 - 6069 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.