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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,361 total reviews)
avatar

David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Feb 24, 2014

Experience as s server

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely thorough training probably the best I have ever seen. The management are very knowledgeable about the products and make it fun to sell. Great products to sell.

Cons

Not many incentives for the employees so it makes it hard to give it your all 100% of the time. The management doesn't do the best of job of scheduling the servers with an opportunity to be in the better sections.

4.0
Feb 21, 2014

Working as a Server

Recommend
CEO approval
Business Outlook

Pros

Intensive experience in customer service, applicable to any industry that you make work in later on in your career. Great training and experience as a part-time job for a college student or recent graduate.

Cons

You are often required to work weekends and late-nights, and it is difficult to take off for holidays. Pay varies from week to week.

Viewing 6070 - 6072 of 6,361 Reviews

Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.