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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      65% would recommend to a friend

      (6,361 total reviews)
      avatar

      David Overton

      73% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      6K reviews
      3.0
      May 24, 2013

      Very Corporate, number driven, money making, fast paced

      Food server
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people I worked with were great. There is plenty of money to be made there. Fast paced environment, which helps you keep busy and makes the time go by faster. I would definitely recommend working there, but just expect a corporate atmosphere. It was not for me but I don't regret working there. The overall staff including management was friendly. You can make your schedule requests on their online system. There are great health care benefits.

      Cons

      The company is driven by numbers. The culture does not have much of a family environment, you come in there to make money and you leave. It was very cliquey and management was very cut throat. I came in 2 minutes late and shift was "Shark" taken by someone that was already there waiting to pick up a shift. No flexibility to suggest any improvements for the restaurant because everything is already implemented as a system. Have to wear all white...which gets dirty real quick.

      4.0
      May 16, 2013

      You're only as good as your worst hostess.

      Hostess/front desk
      Recommend
      CEO approval
      Business Outlook

      Pros

      Each day was fun and exciting. Even as a host, I became very close to the servers. The environment is pretty laid back as long as you maintain a professional appearance. The managers were always very nice and understanding of your needs. They really took time to get to know each employee as an individual. The pay is good for the amount of work that is expected and you don't have to bus tables which is always a plus.

      Cons

      As my title states, you are only as good as your worst hostess. If the good hostesses were working, the front desk was like a well-oiled machine. We were fast, efficient, and organized so everyone had a good time and enjoyed their shift. Unfortunately, as with every job, there were a few hostesses who fell below the expectations. These hostesses made the entire shift stressful for everyone because they were sloppy and made many mistakes so the good hostesses were having to pick up the slack.

      Viewing 6148 - 6150 of 6,361 Reviews
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      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.