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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      65% would recommend to a friend

      (6,361 total reviews)
      avatar

      David Overton

      73% approve of CEO

      61% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.5

      Senior management

      3.5

      Compensation and benefits

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,361 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Jun 10, 2013

      Eh it was work.

      Hostess
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers were nice, flexible schedule, and fast paced

      Cons

      I don't get very many hours, guests can be very rude(at least where I am) and the food(in my opinion) isn't the best.

      3.0
      Jun 5, 2013

      Steady money and flexible schedule but very stressful!!!

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible schedule which is a huge reason I stayed there for as long as I did,aside from that it's very structured which works well for some people and since it's usually very busy you make steady money due to the amount of tables you have over a full shift but some locations like the one I worked at have huge tourist and foreigner clientele meaning you might have 16 tables in a shift with 4 leaving you 18% or more,8 tables leaving you a normal 15% and 4 tables leaving you 10% or less or possibly totally stiffing you,you just hope it's the $25 check stiffing you and not the $150 check.Many days you go home with 10% of your sales or sometimes way less after tipping out other staff members,I've seen servers go home with $25 on $500 in sales.Sidework is not bad at all.

      Cons

      Serving at a location with so many foreigners and tourists you have to have very thick skin and put the many bad tips behind you or you might freak out with your next table,serving there is not a job many people can handle.I saw many servers look like they wanted to punch someone after getting $3 on a $97 check and then somehow have to be pleasant with the next table knowing that that tip had nothing to do with their service as the majority of servers there do a very good job,but know they have to suffer because a table comes from a country where tipping is not customary and if you dare tell them anything you risk being fired.

      Viewing 6145 - 6147 of 6,361 Reviews
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      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,510 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.