Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      65% would recommend to a friend

      (6,359 total reviews)
      avatar

      David Overton

      73% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,359 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      6K reviews
      2.0
      Oct 29, 2012

      Overworked, unappreciated, and incompetent management

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tips were above average on Friday's and Saturdays; however, you had to be on the manager's good side to be scheduled for those days. The other servers were genuine, nice, and helpful people. If you needed a day off for whatever reason, it was easy to find a coworker willing to take the shift for you. The chef's are excellent and execute delicious food.

      Cons

      Being a male, the manager's (all men) were more drawn to women servers for obvious reasons and flirted with them non-stop. Because of their infatuation with the younger women servers, all the best sections and times to serve were scheduled for the women--leaving the men to the worst sections. Favoritism was also unprofessional with respect to how the manager's treated pretty women employee's in comparison to how they treated the others.

      3.0
      Oct 26, 2012

      Server

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility is always what a person is looking for when working as a server. The cheesecake factory affords it's servers the time and flexibility to work while going to school.

      Cons

      As is the case with many corporate restaurants, management is almost always a pain. Give someone a taste of authority and, more often than not, they will abuse it.

      3.0
      Oct 15, 2012

      Store management depends on experience

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked at two cheesecake factories, one with very good management and one with poor management. I made good money at each, mainly due to the volume of customers not the quality of the tips.

      Cons

      Long shifts with no breaks if it is busy Had to tip out a lot based on total sales, not based on tips received.

      Viewing 6190 - 6192 of 6,359 Reviews
      Related searches: The Cheesecake Factory jobs | The Cheesecake Factory salaries | The Cheesecake Factory benefits | The Cheesecake Factory interviews
      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,508 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.