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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      65% would recommend to a friend

      (6,358 total reviews)
      avatar

      David Overton

      73% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      6K reviews
      2.0
      Aug 17, 2012

      Good company, location skeptical

      Baker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working in the restaurant business is always a good way to gain working experience.

      Cons

      However, it is not for everyone.

      5.0
      Aug 14, 2012

      Best large restaurant company to work as a server.

      Food server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong training program that really spends the time to help new servers learn the menu and the standards of service. Expectations for standards are well-defined, including language to use and steps of service. The company also creates a strong sense of community with company-wide communications, volunteer programs and opportunities to transfer or change position. The company is well-organized, has quality products, maintains strong marketing, and continues to grow.

      Cons

      I wish the benefits package for hourly staff was better, but those are losing ground in many companies, and that's all in a state of change, anyway.

      4.0
      Aug 13, 2012

      Know your job and worth.

      Food server
      Recommend
      CEO approval
      Business Outlook

      Pros

      From a server/trainer perspective: If you know all aspects of your job, e.g. better than a general description for food items, drinks, etc; do running sidework, run food and never have guest complaints or cash/credit card discrepancy--you will generally have great shifts.

      Cons

      Sometimes you need to be on a manager's short list to get proper credit/attention.

      Viewing 6205 - 6207 of 6,358 Reviews
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      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.