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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Feb 16, 2012

Great place to eat, ok place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benfits, Dental, health, eye. Very flexable schedule, family friendly, Good money, due to the great brand name they have created for themselves.

Cons

No retirement, They seem to be going through this werid transition as a company and so they change prices and portions but with out any heads up to the servers/ bartenders, so you get to look dumb while the guest yells at you. The culture is changing and its very cheesecake first the rest of you...later.

1.0
Feb 4, 2012
Recommend
CEO approval
Business Outlook

Pros

The only good thing about this place is the fact that there are so many servers so your schedule is incredibly flexible. Through an online system, you can release or pick up shifts last minute, and you could always take time off, no questions asked.

Cons

HATED working here. Absolute hell. I would go home every day sore and worn out. I felt completely beaten down after every shift. the place is so busy so you're constantly running around frantically to wait on demanding, ungrateful dirtbags. This place ruined my life for the years that I was there. Also.. for all the work that you do, tips are horrible.

4.0
Feb 3, 2012
Recommend
CEO approval
Business Outlook

Pros

Always busy, the menu is challenging and changes every 6 months. The recipes are clearly written and made from scratch in house daily.

Cons

It is a factory, push them in push them out. The best is not good enough

Viewing 6244 - 6246 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.