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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      65% would recommend to a friend

      (6,358 total reviews)
      avatar

      David Overton

      73% approve of CEO

      61% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.5

      Senior management

      3.5

      Compensation and benefits

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Feb 2, 2012

      For hospitality, it doesn't get any better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Apart from selling some of the finest restaurant food in the country, the online scheduling, electronic POSitouch system, and a well-organized system are some of the things that make working at the Cheesecake Factory fun. Everything is usually neat and tidy, and you know where to find what you need. The clientele is mostly generous for good service and thankful for a great meal.

      Cons

      Some managers can critique your mistakes too much. Workplace favoritism is sometimes grotesquely evident. The uniforms must always be white. They can be expensive to replace.

      3.0
      Jan 30, 2012

      It's ok!

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great environment, beautiful building, most of the time there are decent customers, and it is very busy on the weekends.

      Cons

      It is very unfair how the sections and such work. It is seniority and how often you work. Your sections have nothing to do with the quality of the server.

      4.0
      Jan 27, 2012

      Stable living, but no future as a server looking for management positions

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      The money you are able to make serving at any Cheesecake Factory is more than comparable to the money you could make working at any other restaurant that is not classified as a four or five star restaurant. The management is very knowledgeable about the recipes and prep for each food item, and the teamwork (when implemented) is very uplifting.

      Cons

      As always with restaurants, you work with a lot of college students who are all interested in having a good time and don't take their job and customer's experiences as seriously as they should. Sometimes the environment working around young people can become very hostile very quickly.

      Viewing 6247 - 6249 of 6,358 Reviews
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      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.