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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Sep 16, 2011
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere. Great room for growth. Friendly staff. Approachable supervisors. Proud company.

Cons

Long hours. Personal life can be sacrificed if not balanced. Professional feedback not always available.

4.0
Sep 13, 2011
Recommend
CEO approval
Business Outlook

Pros

It can be quick money, flexible schedule, and can be an easy job when you learn the "novel" of a menu.

Cons

Tends to be long hours, and the environment is pretty stressful at times. The uniform is awful. And the clientele has gone down.

5.0
Sep 11, 2011
Recommend
CEO approval
Business Outlook

Pros

It is one big family amongst the servers and front of the house staff. We all look out for each other and hang out together. Everyone really cares about everone else. We all help each other through the day and that makes eveyones job that much easier

Cons

Not all managers are at the same level and sometimes it really shows when they are on a shift. We have all figured out to to go to for what you need and who to avoid becaue either they won't take care of it or simply do not know how.

Viewing 6265 - 6267 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.