employer cover photo
employer logo
employer logo

The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,358 total reviews)
avatar

David Overton

72% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Feb 21, 2026

Decent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay for the work and morning shifts are pretty chill.

Cons

Restaurant industry tends to suck in general.

3.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Coworkers are friendly - Surrounded by good food - A lot of people to meet

Cons

- Hourly pay is terrible and you really have to turn out a lot of tables to make decent money, especially when you're starting out. - If you haven't been there for 5+ years, they'll give you terrible sections where it's hard to make good money. - They have favorites - If your manager is in a bad mood (which at our store was very often), it affects most coworkers and brings down the mood. - The environment of the place is largely dependent on the professionalism and care of the managers in charge in which it became a disadvantage for us. - Terrible work/life balance. I'd come in around 4pm and I would only be on until 8pm on the schedule, but most times I wouldn't leave until way later. The hostesses would continue to seat me and would disregard the schedule. It was more so what benefits Cheesecake Factory over what benefits you as an individual. They made that abundantly clear.

Viewing 61 - 63 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.