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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,358 total reviews)
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David Overton

72% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Feb 19, 2026

Low pay and overworked

Recommend
CEO approval
Business Outlook

Pros

Great training in place for new menu items

Cons

Excessive menu and overheating caused constant stress in the kitchen. High expectations. If someone called off, you were expected to stay the rest of the shift, even if you opened

4.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money Flexible Hours Perks

Cons

Some Management isn’t always helpful

1.0
Feb 10, 2026

Not for the weak

Recommend
CEO approval
Business Outlook

Pros

You will get your hours needed and cash tips if given

Cons

In the restaurant industry you either get a good team to work with or a lazy team to work with. If you left with the lazy team that doesn't pick up the slack you are not going to enjoy this position as this position can be a very heavy labor job.

Viewing 64 - 66 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.