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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Jul 5, 2019
Recommend
CEO approval
Business Outlook

Pros

Money was great, good for college students trying to make money fast. Money is the biggest motivation for people at this job.

Cons

Unable to take Sundays off, they weren't understanding when it came to scheduling. The management was subpar. Had to do a corporate complaint on a manager due to the unhealthy comments he made at work. Hierarchy of management was not established. Everyone was scattered with little organization.

5.0
Feb 27, 2019

Meh

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good job with good people

Cons

Long hours and bad customers

1.0
Dec 5, 2018

You’re Just a Number

Recommend
CEO approval
Business Outlook

Pros

Discounted food Hotschedules for flexibility Clean and organized kitchen

Cons

You’ll only get good sections if you’re a favorite. It’s impossible to move up the food chain. And all of the managers are extremely passive aggressive and will make you feel like you’re worthless if you do something as minor as forgetting to add chicken to a salad, which can be easily remedied. Their training system Cheesecake University is pretentious and misleading Forced to take breaks and to take shifts as “breakers” where all you do is babysit other server’s tables and make a few dollars more per hour, no tips

Viewing 61 - 63 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.