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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Feb 1, 2011
Recommend
CEO approval
Business Outlook

Pros

Flexibility, can set your schedule for the most part, always busy and shifts to pickup. Tip percentage is average. You can easily relocate to other states and work for CheeseCake.

Cons

Very corporate and can get written up for the smallest mishaps or misunderstandings. They do NOT recognize their employees for hard work, and play favorites.

4.0
Jan 31, 2011
Recommend
CEO approval
Business Outlook

Pros

Some of the pros of working at the Cheesecake Factory are the great management team, the family-like staff and the strong support system,

Cons

Some of the cons of working at the Cheesecake Factory are the high stress levels during the busy times, the customers whom you will never be able to satisfy and the lack of discounts the employees receive when they come in to eat off the clock.

Viewing 6301 - 6303 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.