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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      64% would recommend to a friend

      (6,358 total reviews)
      avatar

      David Overton

      72% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Reviews by job title

      6K reviews
      3.0
      Jun 7, 2010

      Good money, okay management, hard to get time off for school

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good money Good food Quality product Higher end restaurant Benefits for 25+ hours a week

      Cons

      Management was not always competent Open until 1 am fri/sat work all holidays except thanksgiving/x-mas

      1.0
      Jun 3, 2010

      Not worth the pay

      Host
      Recommend
      CEO approval
      Business Outlook

      Pros

      Respectable environment. Nice restaurant. Meeting guests from all over.

      Cons

      Always extremely busy. Never not moving or cleaning. Hosts clean bathrooms. Too much to do so your always behind and management gets angry. Angry Customers.

      3.0
      May 24, 2010

      Better than most, still not great.

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lots of volume (assuming you get a dinner shift) Actual health benefits if you work a lot of shifts year round Management is more interested than most places to try to keep your customers happy. Online shift scheduling and swapping.

      Cons

      Clientele, and therefore tips, can be awful depending on the location, as well as how long the location has been around. Brunch is a huge pain in the ass that attracts the pickiest and rudest clients. You better hope you're an attractive girl if you want decent shifts. You're gonna get a bunch of lunch shifts where it's insane busy for an hour and then you'll die of boredom until it gets busy at 5 and you lose all those tables to your relief. Bar sections are a mark of doom because you'll lose all your tables to bar customers and it's a million miles from the kitchen. No timing of table seating by the front desk. If all of your tables get up prepare to get quad-sat, and they still expect you to take orders and deliver drinks to everyone within 2 minutes of this.

      Viewing 6325 - 6327 of 6,358 Reviews
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      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.