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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,358 total reviews)
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David Overton

72% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
May 20, 2010
Recommend
CEO approval
Business Outlook

Pros

corporate experience, it looks great on your resume, clientele tip poorly but this is dependant on the location of the cheesecake factory. The one in Virginia Beach is notoriious for BAD clientele, others not so much.

Cons

Management lacks direction, they are concerned with profits to earn annual bonuses and fail to cancern themselves with their employees, rules and regulations change on a daily basis so nobody knows what is or isnt allowed.

3.0
May 18, 2010
Recommend
CEO approval
Business Outlook

Pros

1. Beautiful restaurant to work in. 2. Great food available during ample breaks. 3. Fun atmosphere. 4. Really flexible hours.

Cons

1. You have to wear all white, which is impossible to keep as clean as they want you to. 2. Food is only half off for employees. 3. They make you pay for your own parking. 4. Overstaffed so you could wind up only working 3 days on some weeks.

4.0
May 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Geared toward the high school employee/college student or recent grad, large sense of community , can make good money through tips, career path available if you want it

Cons

Occasional long hours, double shifts, occasional incompetent management with a lack of understanding for personal issues. While I did say there is an available career path, it does not take much of a brain to become a manager here.

Viewing 6328 - 6330 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.