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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

64% would recommend to a friend

(6,358 total reviews)
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David Overton

72% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Jun 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Decent money for a student, get paid the normal minimum wage in California vs. tipped employee minimum wage as in other states, can transfer anywhere in the country after 6 months, good food, fun young people (some locations), better than your average serving job, easy to get shifts covered with electronic scheduling system

Cons

Horrible management, bad communication between management-staff and staff-staff, lack of appreciation/acknowledgement of employees, low employee morale but I suppose that just comes with being a server.

4.0
May 13, 2011

Political Games

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Colleagues are great and sometimes the managers can be too.

Cons

Not all management is consistent and always have a lack of communication.

Viewing 6337 - 6339 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.