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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, Mostly good managers, great co-workers, Always Busy

Cons

Where do I even start, The customers at this specific location are terrible, Extremely rude, and outright Disrespectful to all of the staff. The hours are pretty long for basically every position except Host, i.e. start at 4pm Leave at 1:30. Most managers just let the customers verbally harass us. Constantly Understaffed even on busy days.

4.0
Feb 4, 2026

Money at CheeseCake

Recommend
CEO approval
Business Outlook

Pros

nice, easy, social, Fun, Erratic

Cons

Rush, Stressful, Management, Boring, uncontrolled

Viewing 70 - 72 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.