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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
3.0
Feb 9, 2026

Decent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flex schedule, good tips, good mgmt

Cons

Better hours for employees weekly

2.0
Feb 7, 2026

Fair... I guess

Recommend
CEO approval
Business Outlook

Pros

Free food a lot of the time.

Cons

Management was messy and provided contradictory information. The kitchen will yell at you for asking them to remake the food they burned. Coworkers are vicious and lazy at the same time which is weird. The guests are... well typical guests.

3.0
Feb 6, 2026

Ok

Recommend
CEO approval
Business Outlook

Pros

Good hours ..not alot of catty people and management helpful

Cons

Pay not great and not a very busy place for tips

Viewing 67 - 69 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.