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      The Cheesecake Factory

      Engaged Employer

      The Cheesecake Factory reviews

      3.7

      64% would recommend to a friend

      (6,357 total reviews)
      avatar

      David Overton

      72% approve of CEO

      61% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Career opportunities

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.4

      Senior management

      The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      May 13, 2014

      RUNNNN

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      The People I worked with

      Cons

      the crappy tourists, the lousy managers who all cheated on their spouses with servers or hostesses

      4.0
      Aug 3, 2021

      Decent Pay

      Server
      Recommend
      CEO approval
      Business Outlook

      Pros

      I became a shift lead relatively quickly and that came with it's perks (aka free food), though the same went for double shifts. It was nice to have that compensation at the very least for those long shifts, but definitely gained a few pounds because of it. The training there was really great, you could really get a sense of what the company was about and because the menu was so big, you were able to get a good idea of it because of the family meals and overviews. It's Cheesecake Factory, so you know there was always going to business at some point.

      Cons

      As with any job at any place, there were a few cons. There was definitely a culture of comping food for the sake of the guest, even if they were wrong and I didn't appreciate that because where was our backup from management?

      5.0
      Oct 10, 2019

      Great family environment with invaluable team

      Tax accountant
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company offers a great work environment with hardworking results driven teams. The offer flexible work schedules and great benefits and compensation. Pride of reputation.

      Cons

      It is missing the pioneering spirit at smaller companies can increase engagement and create a genuine interest in shaping the company’s future.

      Viewing 7 - 9 of 6,357 Reviews
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      ReviewsThe Cheesecake Factory reviews

      Glassdoor has 6,506 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.