Pros
They are an industry leader and have revolutionized the casual upscale sector. The attention to detail operations-wise is truly phenomenal. The corporate facilities are beautiful and there are nice perks like fountain soda machines for the employees that make the building a nice place to work. They also provide a dining credit in the restaurants, which is a nice perk, and the health benefits are quite generous. Moreover, the company makes efforts to create a team atmosphere with planned activities such as company picnics, holiday parties, etc., that are rare nowdays and a nice touch. The overall atmosphere encourages one to exceed expectations, so largely, everyone you encounter is efficient and productive.
Cons
The efficiency and productivity comes at the price of zero work-life balance and absolutely no recognition of the needs of family and health. The company views corporate and a tool to run the restaurants, which is reasonable, but no corporate office is going to keep restaurant hours, and it is ridiculous and counter-productive to try. Those beautiful corporate offices also require a sacrifice of any individuality- no one is allowed to hang anything on the walls in any office (not even the senior executives.) All the doors to offices are glass so you truly never have privacy. The CEO walks the halls to ensure that no one has any unauthorized calendars, wall hangings, even a desk mat that does not match is forbidden. No drinks are allowed without a lid. No microwaves are allowed upstairs (where a majority of offices are) at any time. There is no cafeteria that provides food, but the rules for handling food you bring from home are strict so as to avoid any food smells the CEO may find unpleasant. Also, actually taking a lunch is frowned upon, most people eat at their desk while working. A lunch hour is considered frivolous.