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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
1.0
Oct 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Good money. That's honestly about it. Worst company Ive worked for by far.

Cons

Managers do not care about you. Work 13 hour shift no break, not even five minutes to eat. Managers flirt and goof around with employees. Veteran workers treat newer employees like garbage, including: cursing/using foul language with workers.

4.0
Oct 17, 2015
Recommend
CEO approval
Business Outlook

Pros

The Cheesecake Factory hires wonderful people, making the restaurants a great and friendly place to work. They have high expectations and the job is fun.

Cons

The job can be crazy stressful with the high pace the company is known for. Which means it can be hell on wheels during a rush. Experience really depends on the management team that is in your restaurant, I have had excellent managers and I have had terrible managers. They make all the difference.

3.0
Sep 30, 2015

My experience

Recommend
CEO approval
Business Outlook

Pros

Cool managers, celebrity sightings, good food, flexible schedule

Cons

ghetto cliente, rude guests, many low percentage or zero tippers, so crowded that it is hard to walk around, lazy co-workers, rude cooks, gangster dish team

Viewing 106 - 108 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.