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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
4.0
Nov 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Great training, great money. Friendly coworkers.

Cons

Can be stressful. Must come in on time, if you're a minute late you can lose your shift, You must work a food run shift every week.

5.0
Nov 20, 2025

Server

Recommend
CEO approval
Business Outlook

Pros

Cash everyday and a flexible schedule

Cons

just dealing with rude guest but that's normal

5.0
Nov 20, 2025

OK

Recommend
CEO approval
Business Outlook

Pros

Good food discount, good initial training

Cons

A lot of commotion, communication has room for improvement,

Viewing 109 - 111 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.