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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Nov 18, 2025

Worst Experience Ever

Recommend
CEO approval
Business Outlook

Pros

The benefits are decent, but if you drop under a certain amount of hours, you lose them.

Cons

My other coworkers definitely bring the drama, especially specific servers. Most of the male servers dont take no for an answer and sexually harass every female they lay their eyes on. The worst part is management doesn't seem to care. Speaking of management, we keep losing the best managers and faining the worst managers I've ever seen.

4.0
Nov 18, 2025

Overall good

Recommend
CEO approval
Business Outlook

Pros

Fun staff, got good deals on food and got free cheesecake/coffees.

Cons

Minimum wage pay, on feet all shift.

3.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

fun job when not busy.

Cons

Favoritism, lot's of work, can get extremely busy, some managers are rude.

Viewing 112 - 114 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.