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The Cheesecake Factory

Engaged Employer

The Cheesecake Factory reviews

3.7

65% would recommend to a friend

(6,358 total reviews)
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David Overton

73% approve of CEO

61% positive business outlook

The Cheesecake Factory has an employee rating of 3.7 out of 5 stars, based on 6,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cheesecake Factory employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

6K reviews
2.0
Jan 20, 2015

Cruel intentions

Recommend
CEO approval
Business Outlook

Pros

You make great tips and get to meet a ton of awesome people!

Cons

Management sucks! They are rude and show a ton of favortism. The servers act like managers and try to micromanage everything you do. Very brass place to work.... If you speak sarcasm and sexual innuendos fluently you will fit right in!

4.0
Dec 29, 2014

Server

Recommend
CEO approval
Business Outlook

Pros

The tips are much better than other chain restaurants because the menu items are more expensive. There are other factors that contribute to your tip just like any other restaurant but overall I made a decent living working at the cheese!

Cons

The management staff wasn't great but overall a good company.

3.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The training is thorough, the food culture is higher than average quality. It's a great way to start a job as a career server, and they were always very flexible with scheduling.

Cons

Working in a tourist-heavy location, my tips were very inconsistent. That's a risk of working for tips in a restaurant, but the amount of work we do is not reflected adequately in the money we take home. By paying us credit card tips at the end of the night, servers owe a LOT extra in taxes at the end of the year because $2.63/hr wasn't enough to cover the taxes. The company does the absolute bare minimum required by the state to "take care" of its employees. We were basically forced to waive our break periods, bussers and foodrunners/backwaiters made the same hourly wage as servers.

Viewing 121 - 123 of 6,358 Reviews

Glassdoor has 6,507 The Cheesecake Factory reviews submitted anonymously by The Cheesecake Factory employees. Read employee reviews and ratings on Glassdoor to decide if The Cheesecake Factory is right for you.